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Related Faq

  • How to Update Anviz Device (Linux Platform) Firmware? 04/14/2020
     anviz logo




    Contents:
    Part 1. Firmware Updates Via Web Server

            1) Normal Update (video)
            2) Forced Update (video)

    Part 2. Firmware Updates Via CrossChex (video)

    Part 3. Firmware Updates Via Flash Drive

            1) Normal Update (video)
            2) Forced Update (video)

    .

    Part 1. Firmware Update Via Web Server
     

    1) Normal Update

    >> Step 1: Connect Anviz device to PC via TCP/ IP or Wi-Fi. (How to connect to CrossChex)

    >> Step 2: Run a browser (Google Chrome is recommended). In this example, the device is set in the server mode and IP address as 192.168.0.218. 
    Anviz device to PC via TCP/ IP or Wi-Fi Google Chrome is recommended
    >> Step 3. Enter 192.168.0.218 (Your device might be different, check the device IP and enter IP address) in the browser address bar to run as the webserver mode. 

    >> Step 4. Then enter your user account, and password. (default User: admin, Password: 12345)

    web server

    >> Step 5. Choose 'Advance Setting'

    Choose Advance Setting

    >> Step 6: Click 'Firmware Upgrade', choose a firmware file that you want to update and then click 'Upgrade'. Wait for the updating complete.

    Click Firmware Upgrade

    >> Step 7. Update Complete. 

    Update Complete

    >> Step 8. Check the firmware version. (You can check current version either on webserver info page or on the device info page)
    2) Forced Update


    >> Step 1. Follow the steps above till steps 4, and enter 192.168.0.218/up.html or 192.168.0.218/index.html#/up in the browser.

    Follow the steps above till steps 4
    preview

    >> Step 2. Forced Firmware Upgrade mode is set successfully.

    Forced Firmware Upgrade mode is set successfully

    >> Step 3. Operate Step 5 - Step 6 to finish the forced firmware updates.
    Part 2: How To Update Firmware Via CrossChex


    >> Step 1: Connect the Anviz device to the CrossChex.

    >> Step 2: Run the CrossChex and click the 'Device' menu on the top. You will be able to see a small blue icon if the device has connected to the CrossChex successfully.
    Run the CrossChex and click the Device

    >> Step 3. Right-click the blue icon, and then click the 'Update Firmware'.

    Right-click the blue icon

    >> Step 4. Choose the firmware that you want to update.

    Choose the firmware that you want to update

    >> Step 5. Firmware update process.

    Firmware update process

    >> Step 6. Firmware Update Complete.

    Firmware Update Complete

    >> Step 7. Click the 'Device' -> Right-Click the blue icon -> 'Device Information' to check the firmware version.

    Click the Device

    Part 3: How To Update The Anviz Device Via Flash Drive.

     
    1) Normal update mode


    Recommended Flash Drive Requirement:

         1. Empty Flash Drive, or place firmware files in the Flash Drive root path. 

         2. FAT file system (Right-click USB Drive and click 'Properties' to check the Flash Drive file system.)

         3. Memory Size under 8GB. 

     

    Memory Size under 8GB

    >> Step 1: Plug a flash drive (with an update firmware file) into the Anviz Device.

    FAT file system (Right-click USB Drive
    You will see a small Flash Drive icon on the device screen.

    >> Step 2. Login with Admin mode to the device -> and then 'Setting'

    Login with Admin mode to the device
     

    >> Step 3. Click 'Update' -> then 'OK'.

    It will ask you to restart

    >> Step 4. It will ask you to restart, press 'Yes(OK)' to restart once to complete the update.

    to restart once to complete the update

    >> Done      


     

    2) Force update mode

     

    (****** Sometimes devices are not allowed to be updated, this is because of device protection policy. You can use force update mode when this situation occurs.   *****)

    >> Step 1. Follow the Flash Drive Update from step 1 - 2.

    >> Step 2. Click 'Update' to get into the page like showing in the below. 

    to get into the page like showing in the below

    >> Step 3. Press 'IN12345OUT' in the keypad, then the device will change to forced upgrade mode.
    the device will change to forced upgrade mode

    >> Step 4. Click 'OK', and the device will restart once to complete the update.
    the device will restart once to complete the update

    >> Step 5. Update Complete.

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